Join the Straight Down Team

What the job is:

The Sales Support Representative is responsible for assisting a team of over 20 sales representatives across the country in their daily activities. This person will be heavily involved in the planning, execution and follow-up involved in orders and fulfillment of customer accounts. Additionally, this role assists in daily internal reporting and communication between all company departments.

Daily Responsibilities

• Assist sales and customers with a variety of transactions through a seamless and friendly experience
• Ability to manage multiple projects, deadlines and priorities while maintaining a high level of quality and sense of urgency
• Sales-oriented with strong prospecting, selling and closing skills
• Positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Analytical with demonstrated problem-solving skills
• Engaging interpersonal, written and verbal communication skills

Required Program Knowledge

• Proficient in Microsoft Office Suite, advanced in Excel, Word and Outlook
• PDF software, such as Adobe or Foxit

Additional Attributes

• Flexibility
• Occasional weekends
• Multi-tasking and time-management skills
• Apparel experience