Accessibility Assistance
If you have difficulty using or accessing any element of this website, please feel free to contact Customer Care by email at info@straightdown.com, we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law.
Please note, if you contact Straight Down outside of our business hours (Monday through Friday from 9:00am to 5:00pm Pacific Time), we'll respond to you at our earliest opportunity. We thank you in advance for your patience.
Goal of being better for All
Straight Down desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our website.
Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of Straight Down’s website a successful and enjoyable experience.
Actions
We are taking a variety of steps and devoting resources to further enhance the accessibility of our website.
Ongoing Effort
Although we are proud of the efforts that we have completed and that are in-progress, we at Straight Down view accessibility as an ongoing effort.
Feedback
Please contact us at info@straightdown.com if you have any feedback or suggestions on how we could improve the accessibility of this website.
